Penguin Promise

We promise the following:

• 24 Hour Emergency Service – You can sleep tight knowing that we will be there for you with 24 hour furnace repair and emergency AC repair.
• People You Can Trust – We employ highly trained technicians who have had extensive background checks. There are 70+ of us dedicated to serving you—we employ the best customer service representatives, plumbers, and HVAC professionals.
• Two Locations – We can pool our assets and people to serve you better.
• Giving back – We are involved and invested in the communities that we serve.
• Fully Staffed Office and Showroom – Call or stop by to ask questions, purchase replacement filters, or just have a cup of coffee and look around.
• Friendly Service – We are proud to have you as a client. You will see and hear our smiles.
• Respect For Your Home – Shoe covers and drop cloths are two of our most important tools.
• Great Products – We strive to provide you with the highest quality products we can find.
• System Design – We take the extra time to size and design your system for your home.
• Quality – We will never tolerate anything but the highest quality workmanship.
• Factory Start Up – You can be assured that your system is operating the way it was intended.
• Manufacturer Relationships – We speak directly to the folks who designed and built your system.
• Priority Service – You are now a member of our family. You get taken care of 1st.
• Financing – We have a financing options available, with approved credit, to fit any budget.
• Customer Survey Program – We cherish your feedback and are always improving because of it.
• Longevity – We have been exceeding expectations since 1970. We aren’t going anywhere.
• Focus – You are our only concern.
• Integrity – We never compromise our good name or lie to you, ever.
• Team – We work together.